Dear Mr. Kahn,
"I would like to take this opportunity to formally acknowledge a job well done by one of your real estate agents, Patricia Cockburn. I recently bought my first home in Reseda this past December.
Everyone talks about how stressful and emotional the process of buying a home can be and I was a bit nervous deciding to start this process whole being pregnant. Without a doubt, I was in good hands and Patricia made it a pleasant experience for me.
First off, I was impressed with her knowledge and felt confident in Patriciaâ€™s ability to assist me in the process of buying my first home. She proved to be both professional and reliable. She walked me through every step of the process and answered my questions thoroughly, which calmed my concerns. Her patience was remarkable and I am appreciative she was willing to meet with me late hours of the day to complete the necessary paperwork due to my hectic work schedule.
She went the extra mile in providing the supportive services needed to finalize the sale and contacted other individuals that were part of the process in order to expedite the process. She would contact me regularly to remind me of things I need to complete, which was helpful since my baby brain was unreliable!
I am very thankful of her efforts and for all the help she provided to me. She truly cared and protected my interests throughout the entire process. Her advice and suggestions were invaluable.
Patricia is certainly an exemplary associate and a true asset to your business. It was worthwhile to take a moment to single out a noteworthy employee. I hope to recommend Patriciaâ€™s services to others in the future.
- Christina Rivera, Reseda CA.
To: Jeff Kahn (Sales Manager of Berkshire Hathaway HomeServices, Northridge)
"We are writing to you in regards to our recent experience with Patricia Cockburn. She recently helped us purchase our first home, and we could not be happier. Both with her service as a Real; Estate Agent, & with our final selection for purchase. Patricia was both attentive and through in her search for our perfect home for our budge and desires. She contacted us immediately following and obtaining new information (some times several times a day!), and even stayed late at the office so we could sign paperwork promptly. I will highly recommend Patricia to anyone who I know is looking to buy a home. She made the process as quick and easy as I could have ever imagined. Than you for your time.
- Tess & Adrian Arroyo, San Fernando, CA.